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Powerful Leadership Lessons from the 2022 FIFA World Cup Final
The World Cup final between Argentina and France was a showcase of leadership and teamwork that start-ups can learn from. There were clear leadership lessons that were laid bare for everyone to see. Did you pick up on them? In this ebook, Taha Jiwaji, CEO of Beem...
Announcing our New Paystack Integration
We're thrilled to announce we’ve integrated Paystack into our app. With this combined, Beem's business communication strength, and Paystack's payment capabilities, we have enabled chat payments on WhatsApp, Facebook, Instagram & other Chat channels. Beem's Moja...
The All-Inclusive Guide to WhatsApp Chatbots in 2022
If you want to improve the customer experience for your brand, WhatsApp is the best engine for both commerce and customer service. A chatbot for WhatsApp may be used by companies to fuel an edge retail experience and transform it into the supreme operating income...
Three Lesser-Known Benefits of Bulk SMS Marketing
Despite many marketing gurus proclaiming that SMS marketing will be dead soon, its effectiveness does not seem to go down. It is still up and thriving due to increased usage of cell phones among people; SMS marketing is still one of the major marketing strategies that...
How Takims Holidays is using Moja to create personalized customer experiences
Moja is an all-in-one communication combining the power of WhatsApp, Facebook, Instagram & SMS in one, giving you a clear view of all your incoming customer inquiries. Beem has been an excellent partner in providing a modern solution for our customer service...
New Features to Elevate your Customer Experience
Creating tags on Moja is an ideal way to understand and group your customers according to their unique profiles. We have expanded the tags feature, and now you can send SMS broadcasts to customer segments based on specific tags. WhatsApp broadcasts coming soon. New...
Moja New Reports, Tags & Performance Improvements
We have updated many of our features to ensure that our customers continue to have a great experience using Moja and get more insights. A Brief Intro to The New FeaturesYou can now conveniently tag a customer session for better reference. Tagging a conversation will...
Accelerate your Retail Business with Better Tools
Over the years, the retail business has undergone many changes. Customers now have multiple options to choose from. Most customers want to be served instantly by reaching out through messenger tools such as WhatsApp, Facebook, Instagram, and SMS. With this new...
How to Deliver World-Class Customer Support
Creating exceptional customer experiences should be critical to any business looking to scale. Today's customers want to fill known and understood. Customers are also more likely to do business with a company that offers personalized services. Some things that impact...
Moja New Updated Features
We have updated many of our features to ensure that our customers continue to have a great experience using Moja and get more return on investment. The new features include new channels such as Business messenger & Telegram and for business looking forward...
Connect, Interact & Transact with your Customers on USSD
USSD provides opportunities for business to reach their various customer base. Including everyone even customers with feature phones. This technology is both simple and powerful and is being used across applications to achieve several specific business goals and...
Why you Should Choose Bpay
Collect and consolidate payments from various channels using Bpay. You can leverage Bpay to collect payments for digital services and consumer or B2B purchases instantly and in real-time. It reduces time to market and gets complete visibility and tracking of all...
What is USSD & How Does it Benefit your Business
USSD provides several opportunities for businesses to better target and reach their various customer base universally. This technology is simple and powerful and is used across applications to achieve several specific businesses, goals, and objectives, especially for...
News at Beem
Lagos StartUp Week Lagos Startup week is the most intimate event for Tech Startups in Africa. We had the opportunity to visit Nigeria last month, and it was a trip worth taking. Beem participated at the Lagos Startup Week conference and expo and had a chance to...
3 Tips on How to Scale up your Customer Support
Customer support has never been a walk in the park. But with the onset of the COVID-19 pandemic that disrupted entire industries, forced many of us into working remotely, and brought about unprecedented digital transformation, the last two years have been particularly...
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