Blog
The latest at Beem.
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Moja New Reports, Tags & Performance Improvements
We have updated many of our features to ensure that our customers continue to have a great experience using Moja and get more insights. A Brief Intro to The New FeaturesYou can now conveniently tag a customer session for better reference. Tagging a conversation will...
Accelerate your Retail Business with Better Tools
Over the years, the retail business has undergone many changes. Customers now have multiple options to choose from. Most customers want to be served instantly by reaching out through messenger tools such as WhatsApp, Facebook, Instagram, and SMS. With this new...
How to Deliver World-Class Customer Support
Creating exceptional customer experiences should be critical to any business looking to scale. Today's customers want to fill known and understood. Customers are also more likely to do business with a company that offers personalized services. Some things that impact...
Moja New Updated Features
We have updated many of our features to ensure that our customers continue to have a great experience using Moja and get more return on investment. The new features include new channels such as Business messenger & Telegram and for business looking forward...
Connect, Interact & Transact with your Customers on USSD
USSD provides opportunities for business to reach their various customer base. Including everyone even customers with feature phones. This technology is both simple and powerful and is being used across applications to achieve several specific business goals and...
Why you Should Choose Bpay
Collect and consolidate payments from various channels using Bpay. You can leverage Bpay to collect payments for digital services and consumer or B2B purchases instantly and in real-time. It reduces time to market and gets complete visibility and tracking of all...
What is USSD & How Does it Benefit your Business
USSD provides several opportunities for businesses to better target and reach their various customer base universally. This technology is simple and powerful and is used across applications to achieve several specific businesses, goals, and objectives, especially for...
News at Beem
Lagos StartUp Week Lagos Startup week is the most intimate event for Tech Startups in Africa. We had the opportunity to visit Nigeria last month, and it was a trip worth taking. Beem participated at the Lagos Startup Week conference and expo and had a chance to...
3 Tips on How to Scale up your Customer Support
Customer support has never been a walk in the park. But with the onset of the COVID-19 pandemic that disrupted entire industries, forced many of us into working remotely, and brought about unprecedented digital transformation, the last two years have been particularly...
Supercharge your WhatsApp Experience with Moja
As a business, you probably want your customers to be able to reach you with any inquiry and provide responses instantly. WhatsApp is a perfect channel for crafting personalized relationships with your customers and serving them instantly. However, managing hundreds...
Level up your Customer Support with WhatsApp
There are several ways in which you can use WhatsApp for customer support. But we’re here to give you examples based on those used by leading businesses. Handle common customer queries; provide customers with instantaneous replies through one-on-one communication....
A Powerful Way to Use SMS to Drive Sales
SMS communication is the simplest way to reach your customers with relevant content, and in most cases, it is difficult for one to measure the effectiveness of your SMS campaign. With Moja, you can utilize the channel and measure the effects of your campaign via...
A Month Full of Activities, Improved New Features & Launching Moja
Mobile World CongressMobile World congress (MWC) is the world's largest and most influential event for the mobile industry. Beem was supported by the UN International trade centres NTFV program to exhibit at MWC. MWC was chance to interact with global mobile...
The Future of Business Communication, Beem Events & Much More
The Dig Down Podcast Beem was recently featured on a tech podcast called 'The Dig Down". During the podcast, Taha shared some highlights of how Beem scaled across Africa and our continuous drive to provide tools and capabilities for businesses to better engage...
6 Benefits Why You Should Choose our Bpay API
Looking to collect payments for digital services, consumer or B2B purchases instantly and in real-time? Are you launching a product and would like to reduce time to market, get complete visibility, and track all transactions? Dedicated support; our dedicated support...
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