by moureen | Dec 5, 2022 | Beem Engage, Chatbots, Sub-blogs, Uncategorised
We’re thrilled to announce we’ve integrated Paystack into our app. With this combined, Beem’s business communication strength, and Paystack’s payment capabilities, we have enabled chat payments on WhatsApp, Facebook, Instagram & other Chat... by moureen | Oct 22, 2022 | Beem Engage, Chatbots, Sub-blogs, Uncategorised
Moja is an all-in-one communication combining the power of WhatsApp, Facebook, Instagram & SMS in one, giving you a clear view of all your incoming customer inquiries. Beem has been an excellent partner in providing a modern solution for our customer service... by moureen | Aug 15, 2022 | Beem Engage, Chatbots, Sub-blogs, Uncategorised
Over the years, the retail business has undergone many changes. Customers now have multiple options to choose from. Most customers want to be served instantly by reaching out through messenger tools such as WhatsApp, Facebook, Instagram, and SMS. With this new... by moureen | Aug 9, 2022 | Beem Engage, Chatbots, Sub-blogs, Uncategorised
We have updated many of our features to ensure that our customers continue to have a great experience using Moja and get more return on investment. The new features include new channels such as Business messenger & Telegram and for business looking forward... by moureen | Aug 8, 2022 | Beem Engage, Sub-blogs, Uncategorised, USSD
USSD provides opportunities for business to reach their various customer base. Including everyone even customers with feature phones. This technology is both simple and powerful and is being used across applications to achieve several specific business goals and... by moureen | Jun 27, 2022 | Beem Engage, Chatbots, SMS, Sub-blogs
Customer support has never been a walk in the park. But with the onset of the COVID-19 pandemic that disrupted entire industries, forced many of us into working remotely, and brought about unprecedented digital transformation, the last two years have been particularly...
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