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Are you listening to your customers?

 research has shown that over 80% of individuals reach out for their smartphones within the first 15 minutes after waking up. This, they do to check their emails, SMS messages, Facebook or weather. The same researchers have argued that about 79% of those who own...
Demistifying Two Way SMS

Demistifying Two Way SMS

Two way SMS is a service on a platform like ours that lets you send and receive messages. Traditional SMS marketing or one way sms is all about campaigns. Two way SMS is about conversations. Here are 4 ways ways businesses can use Two way SMS. NPS Feedback Net...