There are several ways in which you can use WhatsApp for customer support. But we’re here to give you examples based on those used by leading businesses.
Handle common customer queries; provide customers with instantaneous replies through one-on-one communication.
Collect feedback; you can use WhatsApp to gather reviews on products and services.
Send status updates; inform customers of the exact status of their orders and other essential information.
Highlight products and services; share the product catalog of your customers to close that sale.
Scale customer communication; send bulk messages to your contacts with image and product catalogs.
Get business results with WhatsApp to enhance your sales, support, and marketing. To learn more, visit this link Moja or send the word Moja on WhatsApp to 255 659 457 652 to book a demo