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New Features to Elevate your Customer Experience

by | Oct 19, 2022

Creating tags on Moja is an ideal way to understand and group your customers according to their unique profiles. We have expanded the tags feature, and now you can send SMS broadcasts to customer segments based on specific tags. WhatsApp broadcasts coming soon. 

New messaging channels are live and ready to use. We have integrated Google Business Messenger (GBM) to expand Moja’s omnichannel experience. You can now use GBM to receive messages from Google Maps and Google Business profiles directly within Moja and not have to switch between apps as well as maintain a single customer profile.

We’re all about helping your business deliver an elevated customer experience and giving you the tools to do it more efficiently! Our new integration adds Paystack/Stripe to Moja as a payment gateway. Enable your clients to checkout in chat and make payments to close that deal. More payment integrations coming soon.

Are you looking to increase your conversion rate on digital or elevate your customer experience?  Visit beem. africa/moja/ or send Moja on WhatsApp to +255 659 457 652 to book a demo. 

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