Blog
The latest at Beem.
Welcome to our Blog
What is USSD & How Does it Benefit your Business
USSD provides several opportunities for businesses to better target and reach their various customer base universally. This technology is simple and powerful and is used across applications to achieve several specific businesses, goals, and objectives, especially for...
News at Beem
Lagos StartUp Week Lagos Startup week is the most intimate event for Tech Startups in Africa. We had the opportunity to visit Nigeria last month, and it was a trip worth taking. Beem participated at the Lagos Startup Week conference and expo and had a chance to...
3 Tips on How to Scale up your Customer Support
Customer support has never been a walk in the park. But with the onset of the COVID-19 pandemic that disrupted entire industries, forced many of us into working remotely, and brought about unprecedented digital transformation, the last two years have been particularly...
Supercharge your WhatsApp Experience with Moja
As a business, you probably want your customers to be able to reach you with any inquiry and provide responses instantly. WhatsApp is a perfect channel for crafting personalized relationships with your customers and serving them instantly. However, managing hundreds...
Level up your Customer Support with WhatsApp
There are several ways in which you can use WhatsApp for customer support. But we’re here to give you examples based on those used by leading businesses. Handle common customer queries; provide customers with instantaneous replies through one-on-one communication....
A Powerful Way to Use SMS to Drive Sales
SMS communication is the simplest way to reach your customers with relevant content, and in most cases, it is difficult for one to measure the effectiveness of your SMS campaign. With Moja, you can utilize the channel and measure the effects of your campaign via...
A Month Full of Activities, Improved New Features & Launching Moja
Mobile World CongressMobile World congress (MWC) is the world's largest and most influential event for the mobile industry. Beem was supported by the UN International trade centres NTFV program to exhibit at MWC. MWC was chance to interact with global mobile...
The Future of Business Communication, Beem Events & Much More
The Dig Down Podcast Beem was recently featured on a tech podcast called 'The Dig Down". During the podcast, Taha shared some highlights of how Beem scaled across Africa and our continuous drive to provide tools and capabilities for businesses to better engage...
6 Benefits Why You Should Choose our Bpay API
Looking to collect payments for digital services, consumer or B2B purchases instantly and in real-time? Are you launching a product and would like to reduce time to market, get complete visibility, and track all transactions? Dedicated support; our dedicated support...
How data-driven customer management is the secret sauce for the success of modern businesses.
In this series, we explore How data- driven customer management through a) customer intelligence and b) customer engagement is the secret sauce for the success of modern business. The two components of effective customer management are first the understanding of...
SMS Short Code Services in Africa – A Boon For Your Business
Organizations may send and receive large amounts of SMS and MMS mobile communications using shortcodes, which are shortened phone numbers that often include five to six digits. Shortcodes are a fantastic option for quick bulk outreach in overall Africa. SMS Short...
SMS Campaigns to Boost your Marketing Results
SMS campaign have been going through a revival and for a good reason it's the most effective mode of reaching your customers and with exceptional results. Coming up with a responsive and professional text message template and getting it across effectively in just 160...
What is Customer Segmentation?
Customer Segmentation and using big data to drive positive results in business is all the rage at the moment. Companies big and small are using some form of segmentation in their businesses through the use of technology of good ole fashioned business practices. But...
Demistifying Two Way SMS
Two way SMS is a service on a platform like ours that lets you send and receive messages. Traditional SMS marketing or one way sms is all about campaigns. Two way SMS is about conversations. Here are 4 ways ways businesses can use Two way SMS.NPS Feedback Net Promoter...
Beem Partners with Superfluid Labs
Superfluid Labs and Beem partner to deliver Data-Driven Marketing & Communications for Businesses Across Africa Marketing communication remains foremost for business growth across multiple industries, especially for B2C companies. With the global growth in data...
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