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New Features to Elevate your Customer Experience

New Features to Elevate your Customer Experience

Creating tags on Moja is an ideal way to understand and group your customers according to their unique profiles. We have expanded the tags feature, and now you can send SMS broadcasts to customer segments based on specific tags. WhatsApp broadcasts coming soon.  New...

Moja New Reports, Tags & Performance Improvements

We have updated many of our features to ensure that our customers continue to have a great experience using Moja and get more insights. A Brief Intro to The New Features You can now conveniently tag a customer session for better reference. Tagging a conversation will...

How to Deliver World-Class Customer Support

Creating exceptional customer experiences should be critical to any business looking to scale. Today’s customers want to fill known and understood. Customers are also more likely to do business with a company that offers personalized services. Some things that...