by moureen | Jun 27, 2022 | Beem Engage, Chatbots, SMS, Sub-blogs
Customer support has never been a walk in the park. But with the onset of the COVID-19 pandemic that disrupted entire industries, forced many of us into working remotely, and brought about unprecedented digital transformation, the last two years have been particularly... by moureen | Jun 15, 2022 | Beem Engage, Chatbots, Sub-blogs
As a business, you probably want your customers to be able to reach you with any inquiry and provide responses instantly. WhatsApp is a perfect channel for crafting personalized relationships with your customers and serving them instantly. However, managing hundreds... by moureen | May 27, 2022 | Chatbots, Sub-blogs, Uncategorised
There are several ways in which you can use WhatsApp for customer support. But we’re here to give you examples based on those used by leading businesses. Handle common customer queries; provide customers with instantaneous replies through one-on-one communication.... 
by mercy | Jul 30, 2021 | General
We are continuing with our “A Day in The Life” series that showcases what its like to work in various roles at Beem. In this article we’ll be featuring Hashim Karim, one of our Technical Support Agent. Read on as he talks us through his typical...
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