by moureen | Oct 22, 2022 | Beem Engage, Chatbots, Sub-blogs, Uncategorised
Moja is an all-in-one communication combining the power of WhatsApp, Facebook, Instagram & SMS in one, giving you a clear view of all your incoming customer inquiries. Beem has been an excellent partner in providing a modern solution for our customer service... by moureen | Oct 19, 2022 | Chatbots, Sub-blogs, Uncategorised
Creating tags on Moja is an ideal way to understand and group your customers according to their unique profiles. We have expanded the tags feature, and now you can send SMS broadcasts to customer segments based on specific tags. WhatsApp broadcasts coming soon. New... by moureen | Sep 12, 2022 | Chatbots, SMS, Sub-blogs, Uncategorised
We have updated many of our features to ensure that our customers continue to have a great experience using Moja and get more insights. A Brief Intro to The New Features You can now conveniently tag a customer session for better reference. Tagging a conversation will... by moureen | Aug 15, 2022 | Beem Engage, Chatbots, Sub-blogs, Uncategorised
Over the years, the retail business has undergone many changes. Customers now have multiple options to choose from. Most customers want to be served instantly by reaching out through messenger tools such as WhatsApp, Facebook, Instagram, and SMS. With this new... by moureen | Aug 12, 2022 | Chatbots, Sub-blogs, Uncategorised
Creating exceptional customer experiences should be critical to any business looking to scale. Today’s customers want to fill known and understood. Customers are also more likely to do business with a company that offers personalized services. Some things that...
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