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Moja New Updated Features

We have updated many of our features to ensure that our customers continue to have a great experience using Moja and get more return on investment.  The new features include new channels such as Business messenger & Telegram and for business looking forward...

3 Tips on How to Scale up your Customer Support 

Customer support has never been a walk in the park. But with the onset of the COVID-19 pandemic that disrupted entire industries, forced many of us into working remotely, and brought about unprecedented digital transformation, the last two years have been particularly...

Supercharge your WhatsApp Experience with Moja

As a business, you probably want your customers to be able to reach you with any inquiry and provide responses instantly. WhatsApp is a perfect channel for crafting personalized relationships with your customers and serving them instantly. However, managing hundreds...

Level up your Customer Support with WhatsApp

There are several ways in which you can use WhatsApp for customer support. But we’re here to give you examples based on those used by leading businesses. Handle common customer queries; provide customers with instantaneous replies through one-on-one communication....

A Powerful Way to Use SMS to Drive Sales

SMS communication is the simplest way to reach your customers with relevant content, and in most cases, it is difficult for one to measure the effectiveness of your SMS campaign. With Moja, you can utilize the channel and measure the effects of your campaign via...