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The Dig Down Podcast

 

Beem was recently featured on a tech podcast called ‘The Dig Down”. During the podcast, Taha shared some highlights of how Beem scaled across Africa and our continuous drive to provide tools and capabilities for businesses to better engage with their customers across different mobile channels.

More topics discussed in the podcast are;

– Predication of the future of business messenger and customer communication
– Right startup skillsets and opportunities at Beem

Click here to listen to the episode,

 

New Features

Moja has been active for a couple of weeks now, and we have received positive feedback from our customers. To bring more value to our customers’ experience, we have improved some of our features.

Some of the improved features are;
Aggregated reports per agent sessions, improved chat view, automated message refresh, and desktop and mobile notifications.

To learn more about the new features, follow this link.

TOT BONANZA

We sponsored an SME fair over the weekend, collaborating with Tanzanians on Twitter (TOT). Our sales team was present to engage with the multiple businesses on the ground. The common challenge observed is that most business owners run their social media accounts personally and thus miss out on many customer inquiries. We managed to book many demos from exciting businesses ready to try our Moja product.