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The New Formula for Customer Success

Turn every customer interaction into an opportunity to delight across the most popular chat and social platforms in the World.

Moja by Beem

Sell. Serve

Anytime. Every time. Everywhere

Multichannel

Engage every customer where they are

WhatsApp, Facebook, Instagram, Messenger

Automation

Deliver great experiences effortlessly

Chatbots, Self-Service

Scalability

Close more sales, deliver more services

Peak Traffic & Load Management

Reliability

Always on & available for every interaction

Uptime guarantee, Fallback channels

Our Customers

MULTICHANNEL

Seamless engagement

Interact seamlessly with your customers with the power of WhatsApp for Business, Facebook, Messenger, Instagram, Google, SMS and more in one single platform.

Seamless multi-channel chat with Moja
Do more effortlessly with automated chatbots and customer success
AUTOMATION

Do more, effortlessly

Delight customers with rich, interactive experiences with automated Chat Bots that serve them when they need them the most, even when you are not around.

SCALABLE

Grow with ease

Scale your sales and service operations efficiently. Increase your sales and service throughput during peak times without extra resources or extra fuss.

Scale easily with Moja from Beem

%

Uptime Guarantee

RELIABLE

Never miss a customer

Eliminate customer sales and service drop-offs and increase conversions. Attend every single customer all the time, every time.

POWERED BY WHATSAPP FOR BUSINESS

Create rich & interactive customer experiences

Make use of advanced WhatsApp for Business and API features to deliver amazing customer experiences that leaves your customers delighted.

Moja powered by WhatsApp for Business

The All-in-One Engagement Platform

So you can delight your customers and unlock the formula for customer success

Sell

Provide easy pre and post sales touch points.

Enrich your sales conversations with images and catalogs.

Increase online and social sales conversions.

Engage customer with meaningful conversations that help guide them to your product.

Collaborate with internal teams to close sales faster.

Serve

Increase service throughput.

Generate more leads across platforms.

Collaborate across teams to solve problems faster.

Automate

Scale your sales and services without increasing your team size.

Create a rich, unattended customer interaction bot.

Capture and qualify leads with multi layered menu options.

Provide services in multiple languages.

Moja Use Cases

Do what you do, but do it better, do it faster, and do it more reliably with Moja. Engage your customers in brand new ways and deliver exceptional experiences.

Accept orders

Process real-time orders on chat and convert leads faster and easier than ever before.

Process payments

Accept payments in-app without redirecting the customer and avoiding drop-off.

Conduct surveys

Collect data from surveys with chat apps that the customers are most familiar with.

Provide support

Provide timely and meaningful assistance to your customers when they need it, where they need it.

Onboard customers

Signup customers in-chat and perform all the necessary KYC on Moja with ease.

Broadcast promotions

Send out timely promotions to customers at various stages of their journey for maximum conversion.

What do you want to use Moja for?

Moja for eCommerce

Delight customers at every stage of their journey with unified communications.

Moja for Manufacturing & Distribution

Increase operational efficiency and accelerate revenue growth with a chat solution that grows with you.

POWERFUL INTEGRATIONS

Extend your capabilities with integrations

Get more out of Moja with powerful third party integration that help you do more. Seamlessly integrate Moja with your workflows and internal systems.

Integrate Moja with third party systems for more productivity

Simplified Pricing Bundles

Essential

USD 39 per month

Conversation Bundle
  • 1,000 Chat Sessions
Integrations
  • WhatsApp
  • Facebook
  • Instagram
  • Paystack/Stripe
  • Zapier
  • Custom CRM Integration
  • Custom Billing Integration
  • Telegram
  • Twitter
  • Viber
  • WeChat
Chat Bot
  • Self Service Bot
  • Out-of-Offie Hours Response
  • Seamless Bot to Live Agent Transfer
Productivity
  • Ticketing Workflow
  • Quick Replies
  • In-depth Reports
  • Unlimited Chat History
  • Unified Customer Data Across Platforms
  • Image Sharing
  • Customer Tagging for Segmentation
  • Internal Customer Notes
  • Auto Save Customer Contacts
  • Upload Catalogue (images+products)
  • Aggregated Team Reports
  • Business-initiated Messages
  • Agile Chat Flow with Kanban View
Teams
  • Unlimited Agents
  • Unified Team Inbox
  • Internal Chat Transfer
  • Agent Online/Offline Status
Support
  • Onboarding Assistance
  • Live Chat for Support
  • Help Articles & Videos
  • Dedicated Account Manager
  • Support SLA

Growth

USD 99 per month

Conversation Bundle
  • 2,500 Chat Sessions
Integrations
  • WhatsApp
  • Facebook
  • Instagram
  • Paystack/Stripe
  • Zapier
  • Custom CRM Integration
  • Custom Billing Integration
  • Telegram
  • Twitter
  • Viber
  • WeChat
Chat Bot
  • Self Service Bot
  • Out-of-Office Hours Responses
  • Seamless Bot to Live Agent Transfer
Productivity
  • Ticketing Workflow
  • Quick Replies
  • In-depth Reports
  • Unlimited Chat History
  • Unified Customer Data Across Platforms
  • Image Sharing
  • Customer Tagging for Segmentation
  • Internal Customer Notes
  • Auto Save Customer Contacts
  • Upload Catalogue (images+products)
  • Aggregated Team Reports
  • Business-initiated Messages
  • Agile Chat Flow with Kanban View
Teams
  • Unlimited Agents
  • Unified Team Inbox
  • Internal Chat Transfer
  • Agent Online/Offline Status
Support
  • Onboarding Assistance
  • Live Chat for Support
  • Help Articles & Videos
  • Dedicated Account Manager
  • Support SLA

Plus

USD 259 per month

Conversation Bundle
  • 5,000 Chat Sessions
Integrations
  • WhatsApp
  • Facebook
  • Instagram
  • Paystack/Stripe
  • Zapier
  • Custom CRM Integration
  • Custom Billing Integration
  • Telegram
  • Twitter
  • Viber
  • WeChat
Chat Bot
  • Self Service Bot
  • Out-of-Office Hours Responses
  • Seamless Bot to Live Agent Transfer
Productivity
  • Ticketing Workflow
  • Quick Replies
  • In-depth Reports
  • Unlimited Chat History
  • Unified Customer Data Across Platforms
  • Image Sharing
  • Customer Tagging for Segmentation
  • Internal Customer Notes
  • Auto Save Customer Contacts
  • Upload Catalogue (images+products)
  • Aggregated Team Reports
  • Business-initiated Messages
  • Agile Chat Flow with Kanban View
Teams
  • Unlimited Agents
  • Unified Team Inbox
  • Internal Chat Transfer
  • Agent Online/Offline Status
Support
  • Onboarding Assistance
  • Live Chat for Support
  • Help Articles & Videos
  • Dedicated Account Manager
  • Support SLA

*Out of Bundle Session Rates: USD 0.055 per session. All bundles prices are based on annual/yearly contract terms. Prices are Exclusive of VAT for Kenya and Tanzania*

Moja for Enterprise

Unlock the ultimate power of Moja with a complete and deep integration with your enterprise systems.
  • Over 5,000 Chat Session
  • Custom Social Integrations
  • Custom ERP Integration
  • Custom Advanced Workflow
  • Dedicated Onboarding Assistance
  • Custom Business SLAs
  • Unlimited Agents
  • 24/7 Hotline Support
MOJA BY BEEM

Get Started

Get in touch with us to get started with your Moja experience to help elevate your business. We will walk you through Moja and help you get started.

Start a 15 Day / 1,000 Chat Session Trial

Get a Free Demo and Walkthrough

Get specialised onboarding assistance

Schedule a conference call to learn more about Beem

Frequently Asked Questions

Do you offer a trial period?

Yes, we do. Please get in touch with us to setup a free 30 day trial of our platform.

What is a chat session?

Every time a user initiates a chat message, it counts as one session. A session remains active for 24 hours after the last message was exchanged on the session. You can send as many messages as needed during one chat session.

Can I get a demo?

Yes, simply use the form here -> to book a demo. Our team will walk you through the entire platform and help map your requirements.

What channels does the platform support?

We currently support WhatsApp, Facebook & Instagram messages. More channels such as Telegram, Twitter, Viber and WeChat are available for custom implementation on the Enterprise Bundle.

What is the minimum contract period?

We offer our bundles on a monthly or annual contract. Annual contracts are offered at a discount.

Can I cancel anytime?

Monthly bundles can be cancelled at the end of the contract month. Annual contracts commitments can be cancelled at the end of the annual contract period.

How long does it take to setup?

The setup generally takes about 1 week if the prerequisites are met, such as Facebook Business Manager Account & WhatApp Business Verification.

Can I use my existing WhatsApp number?

Yes, you can use your existing WhatsApp number on our platform. However, please note that when moving the number to our platform, all historical messages on your existing WhatsApp will be lost.

What happens to my number if I discontinue my subscription?

You can continue using your WhatsApp number by deactivating your number on our platform and reactivate it on your device.

Can I customise my Chat Bot?

Yes, our team will help you customise your Chat Bot to your business workflow. Please contact us for more information.

What is not included in the bundles?

The Moja App and SMS are included in every bundle. Other applications are available for use per standard pricing and billing.

Is there a mobile version for Moja?

Yes, we have a Mobile Version of Moja. Talk to our sales team to get access to Moja on the go.