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Data Processors

List of Sub-processors

To ensure an efficient provision of BEEM Services, BEEM sometimes may engage its affiliates (list of affiliates is available here) and third parties as Sub-processors. In order to provide specific functionalities within BEEM Services, these Sub-processors may have access to the personal data processed on behalf of the customers, as specified in the data processing agreement concluded with the customer (Customer’s Data).

Before engaging any Subprocessor, BEEM performs due diligence of the Subprocessor’s privacy, information security, and data protection practices. We enter into written agreements with Subprocessors that enforce compliance with applicable data protection laws, security controls and confidentiality. We also restrict Subprocessor access to only what is necessary to maintain and provide the BEEM Services to our customers.

You can find an up-to-date list of Sub-processors below.

Sub-processor
IBM Cloud (SoftLayer Technologies, Inc.)
Amazon Web Services, Inc.
Beem Affiliates
Purpose of sub-processing
Provisioning of cloud services for storage and computing, networking, monitoring and analytics, including proxying and balancing; provision of products and services used for communication between Beem platform and other origination or termination points for various communication services; Provisioning of cloud hosting for various services – data analysis, email campaigns, proxying and balancing for white-label customers. That includes auxiliary utilities such as DNS, monitoring and support.
Storage, provision of products and services used for communication between Beem platform and other origination or termination points for various communication services;
Provisioning of customer care and technical support.
Sub-processing location
Customer Data is hosted at specific data center location in the Netherlands.
Customer Data is hosted at specific data center location in Ireland.

At the link below customers may subscribe to receive notifications of changes within the sub-processors’ list.

Please also read the BEEM Privacy Notice and Cookie Policy to see other categories of recipients of Customer Data.

List of Processors

To ensure an efficient conduct of our everyday business activities BEEM, as a controller, sometimes uses trusted third parties who may process personal data on our behalf. The list of our processors is listed below.

Processor
Zoho, Inc.
Sign Request, Inc.
Google Ireland
Hotjar Inc.
Various Mobile Network Operators and Telecom Carriers globally
Purpose of sub-processing
Provisioning of cloud-based customer service software and support ticketing system/help desk solution. Provisioning of CRM software, marketing automation, and recruitment software.
Provisioning of legal document management.
Provisioning of digital behavior data on users logged in to BEEM web interface and mobile app.
Provisioning of web analytics, user session recordings and digital behavior data for user interface optimizations.
Provisioning, transit and termination of telecommunication services (SMS, USSD etc)
Processing location
USA
Netherlands
USA
USA
Global