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Essential

TZS 100,000 per month

Conversation Bundle

  • 1,000 Chat Session

Integrations

  • WhatsApp
  • Facebook
  • Instagram
  • Custom CRM Integration
  • Custom Billing Integration
  • Telegram
  • Twitter
  • Viber
  • WeChat

Chat Bot

  • Self-Service Bot (optional)
  • Out-of-Office Hours Responses
  • Seamless Bot to Live Agent Transfer

Productivity

  • Ticketing Workflow
  • Quick Replies
  • In-depth Reports
  • Unlimited Chat History
  • Unified Customer Data Across Platforms
  • Image Sharing
  • Customer Tagging for Segmentation
  • Internal Customer Notes
  • Auto Save Customer Contacts
  • Upload Catalogue (images+products)

Teams

  • Unlimited Agents
  • Unified Team Inbox
  • Internal Chat Transfer
  • Agent Online/Offline Status

Support

  • Onboarding Assistance
  • Live Chat for Support
  • Help Articles & Videos
  • Dedicated Account Manager
  • Support SLA

Growth

TZS 250,000 per month

Conversation Bundle

  • 2,500 Chat Session

Integrations

  • WhatsApp
  • Facebook
  • Instagram
  • Custom CRM Integration
  • Custom Billing Integration
  • Telegram
  • Twitter
  • Viber
  • WeChat

Chat Bot

  • Self-Service Bot (optional)
  • Out-of-Office Hours Responses
  • Seamless Bot to Live Agent Transfer

Productivity

  • Ticketing Workflow
  • Quick Replies
  • In-depth Reports
  • Unlimited Chat History
  • Unified Customer Data Across Platforms
  • Image Sharing
  • Customer Tagging for Segmentation
  • Internal Customer Notes
  • Auto Save Customer Contacts
  • Upload Catalogue (images+products)

Teams

  • Unlimited Agents
  • Unified Team Inbox
  • Internal Chat Transfer
  • Agent Online/Offline Status

Support

  • Onboarding Assistance
  • Live Chat for Support
  • Help Articles & Videos
  • Dedicated Account Manager
  • Support SLA

Plus

TZS 660,000 per month

Conversation Bundle

  • 5,000 Chat Session

Integrations

  • WhatsApp
  • Facebook
  • Instagram
  • Custom CRM Integration
  • Custom Billing Integration
  • Telegram
  • Twitter
  • Viber
  • WeChat

Chat Bot

  • Self-Service Bot (optional)
  • Out-of-Office Hours Responses
  • Seamless Bot to Live Agent Transfer

Productivity

  • Ticketing Workflow
  • Quick Replies
  • In-depth Reports
  • Unlimited Chat History
  • Unified Customer Data Across Platforms
  • Image Sharing
  • Customer Tagging for Segmentation
  • Internal Customer Notes
  • Auto Save Customer Contacts
  • Upload Catalogue (images+products)

Teams

  • Unlimited Agents
  • Unified Team Inbox
  • Internal Chat Transfer
  • Agent Online/Offline Status

Support

  • Onboarding Assistance
  • Live Chat for Support
  • Help Articles & Videos
  • Dedicated Account Manager
  • Support SLA