Combine the power of WhatsApp, Facebook,
Instagram & SMS on one single platform.
Elevate your customer engagement experience with real-time conversations with the right team at the right time.
ALWAYS ON SERVICE
Deliver Amazing Service
Create real-time conversational experiences that help deliver better service.
Increase service throughput.
Generate more leads across platforms.
Collaborate across teams to solve problems faster.
Stay connected to your customers
no matter where they are.
Increase throughput of customer inquiries
Decrease response time
Capture inquiries off-work hours
Collaborate and share conversations across teams
Close more sales with pre-sales chat support
Keep all your customer information in one place
Tap upsell opportunities with real conversations
Create remarketing opportunities
Capture inquiries off-work hours
Moja vs Standalone Platforms
Simplified Pricing Bundles
Essential
TZS 100,000 per month
Conversation Bundle
- 1,000 Chat Session
Integrations
- Custom CRM Integration
- Custom Billing Integration
- Telegram
- Viber
Chat Bot
- Self-Service Bot (optional)
- Out-of-Office Hours Responses
- Seamless Bot to Live Agent Transfer
Productivity
- Ticketing Workflow
- Quick Replies
- In-depth Reports
- Unlimited Chat History
- Unified Customer Data Across Platforms
- Image Sharing
- Customer Tagging for Segmentation
- Internal Customer Notes
- Auto Save Customer Contacts
- Upload Catalogue (images+products)
Teams
- Unlimited Agents
- Unified Team Inbox
- Internal Chat Transfer
- Agent Online/Offline Status
Support
- Onboarding Assistance
- Live Chat for Support
- Help Articles & Videos
- Dedicated Account Manager
- Support SLA
Growth
TZS 250,000 per month
Conversation Bundle
- 2,500 Chat Session
Integrations
- Custom CRM Integration
- Custom Billing Integration
- Telegram
- Viber
Chat Bot
- Self-Service Bot (optional)
- Out-of-Office Hours Responses
- Seamless Bot to Live Agent Transfer
Productivity
- Ticketing Workflow
- Quick Replies
- In-depth Reports
- Unlimited Chat History
- Unified Customer Data Across Platforms
- Image Sharing
- Customer Tagging for Segmentation
- Internal Customer Notes
- Auto Save Customer Contacts
- Upload Catalogue (images+products)
Teams
- Unlimited Agents
- Unified Team Inbox
- Internal Chat Transfer
- Agent Online/Offline Status
Support
- Onboarding Assistance
- Live Chat for Support
- Help Articles & Videos
- Dedicated Account Manager
- Support SLA
Plus
TZS 660,000 per month
Conversation Bundle
- 5,000 Chat Session
Integrations
- Custom CRM Integration
- Custom Billing Integration
- Telegram
- Viber
Chat Bot
- Self-Service Bot (optional)
- Out-of-Office Hours Responses
- Seamless Bot to Live Agent Transfer
Productivity
- Ticketing Workflow
- Quick Replies
- In-depth Reports
- Unlimited Chat History
- Unified Customer Data Across Platforms
- Image Sharing
- Customer Tagging for Segmentation
- Internal Customer Notes
- Auto Save Customer Contacts
- Upload Catalogue (images+products)
Teams
- Unlimited Agents
- Unified Team Inbox
- Internal Chat Transfer
- Agent Online/Offline Status
Support
- Onboarding Assistance
- Live Chat for Support
- Help Articles & Videos
- Dedicated Account Manager
- Support SLA
Out of Bundle Rates
Enterprise
Are you looking for a custom solution to scale your business? Get in touch with us to design an Enterprise solution that’s right for you.
- Over 5,000 Chat Session
- Social Integration
- CRM Integration
- Custom Workflows
- Custom Automations
- And more...
MOJA BY BEEM
Get Started
Get in touch with us to get started with your Moja Experience to help elevate your business.
Get a Free Demo
Start a 30 Day 1,000 Chat Session Trial
Get specialised onboarding assistance
Frequently Asked Questions
Do you offer a trial period?
Yes, we do. Please get in touch with us to setup a free 30 day trial of our platform.
What is a chat session?
Every time a user initiates a chat message, it counts as one session. A session remains active for 24 hours after the last message was exchanged on the session. You can send as many messages as needed during one chat session.
Can I get a demo?
Yes, simply use the form here -> to book a demo. Our team will walk you through the entire platform and help map your requirements.
What channels does the platform support?
We currently support WhatsApp, Facebook & Instagram messages. More channels such as Telegram, Twitter, Viber and WeChat are available for custom implementation on the Enterprise Bundle.
What is the minimum contract period?
We offer our bundles on a monthly or annual contract. Annual contracts are offered at a discount.
Can I cancel anytime?
Monthly bundles can be cancelled at the end of the contract month. Annual contracts commitments can be cancelled at the end of the annual contract period.
How long does it take to setup?
The setup generally takes about 1 week if the prerequisites are met, such as Facebook Business Manager Account & WhatApp Business Verification.
Can I use my existing WhatsApp number?
Yes, you can use your existing WhatsApp number on our platform. However, please note that when moving the number to our platform, all historical messages on your existing WhatsApp will be lost.
What happens to my number if I discontinue my subscription?
You can continue using your WhatsApp number by deactivating your number on our platform and reactivate it on your device.
Can I customise my Chat Bot?
Yes, our team will help you customise your Chat Bot to your business workflow. Please contact us for more information.
What is not included in the bundles?
The Moja App and SMS are included in every bundle. Other applications are available for use per standard pricing and billing.
Is there a mobile version for Moja?
Yes, we have a Mobile Version of Moja. Talk to our sales team to get access to Moja on the go.
