How To Reset Password When You Forget Your Password

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  1. In case you have forgotten your username or password, click the “Forgot Password” button on the login page

  2. Enter the email address you used when you signed up for a Bongo Live account for the first time and the system will send you an email with steps to reset your password

  3. Click the “Recover Password” button and proceed to check your email for steps. Always check your spam folder in case your don’t receive an email or contact our support team support@bongolive.co.tz if you do not receive any email at all
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