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Introducing Moja

The all-in-one communication platform for sales and service.

Let your customers interact seamlessly with your business across any channel: WhatsApp, Facebook, Instagram & SMS.

Combine WhatsApp, Facebook, Instagram and SMS in one single platform

Combine the power of WhatsApp, Facebook,
Instagram & SMS on one single platform.

Elevate your customer engagement experience with real-time conversations with the right team at the right time.

Combine WhatsApp, Facebook, Instagram and SMS into one platform
The New Engage Platform
SELL LIKE A CHAMPION

Supercharge Your Sales

Close social and online sales quicker with real-time interaction with your customers.

Provide easy pre and post sales touch points.

Increase online and social sales conversions.

Engage customer with meaningful conversations that help guide them to your product.

Enrich your sales conversations with images and catalogs.

Collaborate with internal teams to close sales faster.

Supercharge your sales
Deliver amazing service with Moja, by Beem
ALWAYS ON SERVICE

Deliver Amazing Service

Create real-time conversational experiences that help deliver better service.

Increase service throughput.

Generate more leads across platforms.

Collaborate across teams to solve problems faster.

SELF SERVICE AUTOMATION

Always On, Always Available

Provide a quick and easy way for customers to get unattended service, 24 hours a day, 7 days a week, 365 days a year.

Create a rich, unattended customer interaction bot.

Scale your sales and services without increasing your team size.

Capture and qualify leads with multi layered menu options.

Provide services in multiple languages.

Automate conversations with Chat Bots

Stay connected to your customers
no matter where they are.

Increase throughput of customer inquiries

Decrease response time

Capture inquiries off-work hours

Collaborate and share conversations across teams

Close more sales with pre-sales chat support

Keep all your customer information in one place

Tap upsell opportunities with real conversations

Create remarketing opportunities

Capture inquiries off-work hours

Moja vs Standalone Platforms

Moja
Multiple User/Agent Access
Web Access
Shared Team Inbox
Cross Platform Inbox
Chat Bots
Message Insights & Reporting
Advanced CRM Features
Live Chat
Auto Responses / Quick Replies
Catalog Management
Message curation & tagging
Support
WhatsApp Business
Multiple User/Agent Access
Web Access
Limited
Shared Team Inbox
Cross Platform Inbox
Chat Bots
Message Insights & Reporting
Advanced CRM Features
Live Chat
Auto Responses / Quick Replies
Limited
Catalog Management
Message curation & tagging
Support
Facebook
Multiple User/Agent Access
Web Access
Shared Team Inbox
Cross Platform Inbox
Limited
Chat Bots
Limited
Message Insights & Reporting
Advanced CRM Features
Live Chat
Auto Responses / Quick Replies
Limited
Catalog Management
Message curation & tagging
Support
Limited
Instagram
Multiple User/Agent Access
Web Access
Shared Team Inbox
Cross Platform Inbox
Limited
Chat Bots
Message Insights & Reporting
Advanced CRM Features
Live Chat
Auto Responses / Quick Replies
Limited
Catalog Management
Message curation & tagging
Support
Limited
SMS
Multiple User/Agent Access
Web Access
Shared Team Inbox
Cross Platform Inbox
Chat Bots
Message Insights & Reporting
Advanced CRM Features
Live Chat
Auto Responses / Quick Replies
Catalog Management
Message curation & tagging
Support

Simplified Pricing Bundles

Essential

TZS 100,000 per month

Conversation Bundle

  • 1,000 Chat Session

Integrations

  • WhatsApp
  • Facebook
  • Instagram
  • Custom CRM Integration
  • Custom Billing Integration
  • Telegram
  • Twitter
  • Viber
  • WeChat

Chat Bot

  • Self-Service Bot (optional)
  • Out-of-Office Hours Responses
  • Seamless Bot to Live Agent Transfer

Productivity

  • Ticketing Workflow
  • Quick Replies
  • In-depth Reports
  • Unlimited Chat History
  • Unified Customer Data Across Platforms
  • Image Sharing
  • Customer Tagging for Segmentation
  • Internal Customer Notes
  • Auto Save Customer Contacts
  • Upload Catalogue (images+products)

Teams

  • Unlimited Agents
  • Unified Team Inbox
  • Internal Chat Transfer
  • Agent Online/Offline Status

Support

  • Onboarding Assistance
  • Live Chat for Support
  • Help Articles & Videos
  • Dedicated Account Manager
  • Support SLA

Growth

TZS 250,000 per month

Conversation Bundle

  • 2,500 Chat Session

Integrations

  • WhatsApp
  • Facebook
  • Instagram
  • Custom CRM Integration
  • Custom Billing Integration
  • Telegram
  • Twitter
  • Viber
  • WeChat

Chat Bot

  • Self-Service Bot (optional)
  • Out-of-Office Hours Responses
  • Seamless Bot to Live Agent Transfer

Productivity

  • Ticketing Workflow
  • Quick Replies
  • In-depth Reports
  • Unlimited Chat History
  • Unified Customer Data Across Platforms
  • Image Sharing
  • Customer Tagging for Segmentation
  • Internal Customer Notes
  • Auto Save Customer Contacts
  • Upload Catalogue (images+products)

Teams

  • Unlimited Agents
  • Unified Team Inbox
  • Internal Chat Transfer
  • Agent Online/Offline Status

Support

  • Onboarding Assistance
  • Live Chat for Support
  • Help Articles & Videos
  • Dedicated Account Manager
  • Support SLA

Plus

TZS 660,000 per month

Conversation Bundle

  • 5,000 Chat Session

Integrations

  • WhatsApp
  • Facebook
  • Instagram
  • Custom CRM Integration
  • Custom Billing Integration
  • Telegram
  • Twitter
  • Viber
  • WeChat

Chat Bot

  • Self-Service Bot (optional)
  • Out-of-Office Hours Responses
  • Seamless Bot to Live Agent Transfer

Productivity

  • Ticketing Workflow
  • Quick Replies
  • In-depth Reports
  • Unlimited Chat History
  • Unified Customer Data Across Platforms
  • Image Sharing
  • Customer Tagging for Segmentation
  • Internal Customer Notes
  • Auto Save Customer Contacts
  • Upload Catalogue (images+products)

Teams

  • Unlimited Agents
  • Unified Team Inbox
  • Internal Chat Transfer
  • Agent Online/Offline Status

Support

  • Onboarding Assistance
  • Live Chat for Support
  • Help Articles & Videos
  • Dedicated Account Manager
  • Support SLA
Out of Bundle Rates
Out of Bundle Session Rates: Tsh 125 per session + VAT

Free Trial

Take our Moja App for a test drive of 30 days or 1,000 chat sessions before buying.

  • 1,000 Chat Session
  • Facebook Integration
  • Instagram Integration
  • Shared WhatsApp Number
  • On-boarding Assistance
  • Unlimited Agents
MOJA BY BEEM

Get Started

Get in touch with us to get started with your Moja Experience to help elevate your business.

Get a Free Demo

Start a 30 Day 1,000 Chat Session Trial

Get specialised onboarding assistance

Frequently Asked Questions

Do you offer a trial period?

Yes, we do. Please get in touch with us to setup a free 30 day trial of our platform.

What is a chat session?

Every time a user initiates a chat message, it counts as one session. A session remains active for 24 hours after the last message was exchanged on the session. You can send as many messages as needed during one chat session.

Can I get a demo?

Yes, simply use the form here -> to book a demo. Our team will walk you through the entire platform and help map your requirements.

What channels does the platform support?

We currently support WhatsApp, Facebook & Instagram messages. More channels such as Telegram, Twitter, Viber and WeChat are available for custom implementation on the Enterprise Bundle.

What is the minimum contract period?

We offer our bundles on a monthly or annual contract. Annual contracts are offered at a discount.

Can I cancel anytime?

Monthly bundles can be cancelled at the end of the contract month. Annual contracts commitments can be cancelled at the end of the annual contract period.

How long does it take to setup?

The setup generally takes about 1 week if the prerequisites are met, such as Facebook Business Manager Account & WhatApp Business Verification.

Can I use my existing WhatsApp number?

Yes, you can use your existing WhatsApp number on our platform. However, please note that when moving the number to our platform, all historical messages on your existing WhatsApp will be lost.

What happens to my number if I discontinue my subscription?

You can continue using your WhatsApp number by deactivating your number on our platform and reactivate it on your device.

Can I customise my Chat Bot?

Yes, our team will help you customise your Chat Bot to your business workflow. Please contact us for more information.

What is not included in the bundles?

The Moja App and SMS are included in every bundle. Other applications are available for use per standard pricing and billing.

Is there a mobile version for Moja?

Yes, we have a Mobile Version of Moja. Talk to our sales team to get access to Moja on the go.